Y'OUR Personalized Skincare System

Have you ever felt overwhelmed browsing skincare aisles filled with endless bottles that somehow never get your skin quite right? Luckily, personalized skincare solves this problem by removing the trial-and-error that often leads to more issues. Leading the way are Y’OUR Skincare and Curology, both using advanced technology to deliver custom solutions.

Summary: Y’OUR Skincare delivers truly personalized treatments by combining advanced AI technology with human expertise. You get continuous support, unlimited free adjustments, and a simple 4-step system. Curology personalizes skincare through provider-reviewed quizzes and photo submissions but offers fewer ingredients, slower adjustments, and less flexible support.

Skincare personalization works deeper on what you can see in the mirror. A truly personalized routine is tailored not only to surface symptoms but also to deeper, evolving factors like your biology, lifestyle, environment, and goals. Both Y’OUR and Curology use questionnaires to understand users’ skin concerns and the many factors that affect skin health.

Before and After

Jaylen J

Acne, Acne Scars

"These products are the best thing that ever happened to my skin. I have been dealing with severe acne for 12 years now. I love that this products don’t have all those nasty chemicals that other products have and they are also pregnancy safe. Love, love, love!"

Bella R

Acne, Redness

"I saw results within 3 days of using this, and dramatic results after the first 3 months. My acne is completely flattened with only a few slight blemishes on my forehead remaining”

READ THE REVIEWS

Y’OUR Smart & Adaptive Personalized Skincare

At the heart of Y’OUR system is Skin AI®, a proprietary algorithm built to solve a wide range of skin concerns, including acne, wrinkles, rosacea, hyperpigmentation, and dark spots. Unlike standard routines, Y’OUR customizes your formula based on more than just your skin type. It also considers your diet, location, environment, stress levels, and skin tone, ensuring your routine fits your life, not the other way around.

Here’s how it works:

You start with a quick, user-friendly quiz that captures your skin goals, lifestyle, and environment.

Y’OUR proprietary Skin AI® technology reviews your current skin condition, compares it to your goals, and scans thousands of ingredients to find what works best for you.

Your personalized routine undergoes a meticulous review by Y’OUR Skin Experts before shipping. This simplified regimen features four essential, science-backed products: a cleanser, day cream, serum, and night cream.

ANALYZE YOUR SKIN

Personalization doesn’t stop after your first delivery. Once your skincare plan begins, you’re paired with a dedicated skincare expert who supports you throughout your journey. They answer questions, provide personalized advice, and adjust your formula mid-routine at no extra cost.

Y’OUR also offers unlimited free reformulations to keep your results on track as your skin evolves. As you share feedback, their team of MIT-trained data scientists continuously updates the Skin AI® algorithm using your real-time input. This makes the system smarter and more personalized with every update. It also ensures you always receive the right formulas, perfectly tailored to your skin’s unique needs. With this powerful blend of AI-powered skin analysis and expert support, Y’OUR delivers personalized skincare that’s smart, adaptive, and built to grow with you.

Curology’s Treatment

Curology customizes skincare routines using an online skin quiz and photo submission, which are reviewed by Curology Providers. Based on your responses, the provider prescribes a custom formula containing up to three active ingredients, such as Tretinoin, Azelaic Acid, or Niacinamide. Some users might feel that the questionnaire feels too long, overly personal, and often confusing to complete.

Their treatment model often follows a trial-and-error approach, with providers making formula adjustments after several weeks in response to customer requests. Customization is limited by a restricted number of active ingredients and the provider’s availability. As a result, some users might are trapped in a time-consuming, repetitive cycle with limited and restrictive support, hoping each new formula will finally deliver the desired results.

Summary: Y’OUR Skincare uses potent yet gentle ingredients like Peptides, Vitamin C, and soothing botanicals. Their main focus is maintaining a healthy skin barrier, delivering long-term results with minimal irritation, making it ideal for beginners or those with sensitive skin. Curology relies on prescription-strength actives that provide quicker, targeted treatments but can cause irritation, redness, or dryness, particularly for first-time or sensitive users.

Both Y’OUR Skincare and Curology use ingredients that address key skin concerns such as acne, hyperpigmentation, and visible signs of aging. However, their formulation philosophy is notably different.

Y’OUR prioritizes safe, gentle, and beginner-friendly ingredients, combining clinically proven active ingredients with soothing botanicals to support long-term skin health and barrier function. Their formulations are designed to be effective yet non-irritating even for sensitive skin.

In contrast, Curology claims to center its formulas around prescription-strength active ingredients. While these can be effective for some, they may be too intense for first-time users or those with sensitive skin, often requiring an adjustment period or causing users to discontinue use altogether.

Does Y’OUR Use Clean Safe Ingredients?

Y’OUR Skincare uses clean, non-toxic ingredients that are free from harsh chemicals, synthetic fragrances, and unnecessary additives. Their formulations are designed with both efficacy and skin safety in mind, using only ingredients that meet strict standards for purity, stability, and performance.

Key actives in Y’OUR products include Peptides, Vitamin C, Glycolic Acid, Salicylic Acid, and naturally derived extracts like Rosehip Oil and Green Tea. Every ingredient undergoes rigorous testing for microbial safety, stability, effectiveness, and skin compatibility.

The concentration of each active is carefully matched to your skin’s current condition and sensitivity, paired with complementary soothing ingredients to support skin health and enhance the effectiveness of the active ingredients. Furthermore, Y’OUR’s skincare experts also monitor your progress and gradually increase ingredient strength as a precaution to ensure continued results without irritation.

They are proud to follow cruelty-free practices and use only ingredients that are proven to be effective. Every component in your formula is carefully selected and used at its optimal dose to deliver maximum results with minimal risk.

ANALYZE YOUR SKIN

Are Curology’s Prescription Ingredients Active?

Curology takes a clinical approach to skincare. They claim to be cruelty-free and vegan standards, avoiding animal testing and unnecessary additives. Their formulas are centered around ingredients like Tretinoin, Tranexamic Acid, and Ivermectin. However, the strength of these ingredients can come with side effects. Many users, especially those with sensitive skin or new to prescription skincare, report experiencing redness, dryness, purging, or irritation during the adjustment period.

While Curology may offer targeted treatments, it might not be ideal for beginners or those with sensitive and reactive skin. In contrast, Y’OUR Skincare provides a more holistic, barrier-friendly approach, combining clinically effective and gentle ingredients tailored to your evolving skin needs without the harsh side effects.

Summary: Y’OUR Skincare allows easy, flexible mid-regimen adjustments anytime for free, adapting quickly to changes like pregnancy, climate, or new skin goals, with free refills included. Curology permits adjustments only after 6 - 8 weeks, with restrictions like consultation credits, provider availability, and possible extra fees, limiting responsive updates.

Y’OUR and Curology both offer reformulations, but their policies differ significantly depending on the brand’s model and flexibility.

Can You Adjust Y’OUR Mid‑regimen?

Y’OUR Skincare offers outstanding flexibility when it comes to mid‑regimen adjustments. If your lifestyle, environment, or skin goals shift, such as changes related to pregnancy, climate, or stress, you can easily email your skincare consultant to request a free formula update, or adjust your focus on different skin concerns at any time.

Shipments are designed to last three months, and you are rewarded with free refills throughout your subscription. This model supports a truly adaptive, personalized skincare routine that evolves with your skin’s changing needs.

Does Curology Allow Formulation Changes?

Curology does offer formula changes, but the process is more structured and less immediate. Adjustments usually occur only after 6-8 weeks of use, even if the customer isn’t seeing the desired results.

Each update requires consultation credits and provider availability through messages, which can create a restricted experience for users needing more responsive adjustments. If your credits run out, a $10 fee is required for access to online consultations. These policies may limit how quickly you can update your routine to address your skin’s new conditions or concerns.

Summary: Y’OUR Skincare provides fast, personalized, and proactive 24/7 support, with regular check-ins, quick product replacements, and free mid-regimen adjustments tailored to evolving skin needs. Curology’s support tends to be slower and more policy-driven, relying on provider availability, which can result in delayed responses, impersonal interactions, and limited flexibility.

Reliable customer support is vital in personalized skincare. Here’s how Y’OUR Skincare and Curology compare when it comes to responsiveness, flexibility, and overall service experience:

What Is Y’OUR’s Customer Care Experience?

Y’OUR Skincare’s customer support is built to be fast, flexible, and highly personalized, ensuring your skincare journey feels guided at every step. With 24/7 access to assistance, customers can ask anything and receive prompt, thoughtful responses.

In an industry often marked by impersonal support, Y’OUR stands out with its proactive check-ups, ensuring customers consistently achieve their desired results. These regular check-ins allow the team to track progress and make timely adjustments, particularly during hormonal changes, stress, or periods of increased skin sensitivity. Furthermore, customers consistently praise Y’OUR Skin Experts for their speed and attentiveness, often receiving personalized solutions within a day. This includes quick product replacements and free mid-regimen formula adjustments, especially useful during periods of hormonal change, stress, or skin sensitivity.

This proactive, user-first approach ensures each routine evolves with your skin. By combining real-time support with free tweaks, Y’OUR fosters long-term satisfaction and strong customer trust.

ANALYZE YOUR SKIN

Can Curology Address Service Issues Quickly?

Some users report slower response times, particularly with formula adjustments, billing issues, and subscription management. Additionally, some users shared that they feel frustrated by canned responses and the disclosure that emails are AI-generated, leading to a perception of being undervalued and not properly supported.

As Curology’s model depends on provider availability, service requests often require several days or weeks for review and approval. This can result in delays that feel less responsive, particularly for users needing quick adjustments or support for sensitive skin reactions. While Curology offers customization through medical oversight, its support is often described as policy-driven and less flexible. Compared to Y’OUR’s user-focused model, many find Curology’s support less immediate and less tailored to evolving skincare needs.

Summary: Y’OUR Skincare receives higher reviews (4.8/5) due to gentle yet effective solutions, rapid customer support, and free, flexible mid-cycle adjustments. Curology has lower ratings (around 4.1/5), praised for targeted treatments but often criticized for initial irritation, slow support, and less flexible formula changes.

User trust and satisfaction vary significantly between Y’OUR Skincare and Curology due to differences in personalization flexibility, customer service, and subscription experience.

Why Does Y’OUR Have High Review Scores?

Y’OUR Skincare has a high Trustpilot rating of 4.8 out of 5 stars, and reviewers consistently highlight several standout benefits:

97%

of customers with acne concerns
reported clearer skin*

“I always had rough, acne-prone skin, but now it’s smooth, bright, and clear. I’m over the moon with how I feel and highly recommend these products.”

– Tracy A.

89%

of customers with pigmentation & dark spots
saw visible improvements*

“Y'OUR healed my skin without complicated steps. The simplicity makes it easy to stay consistent, even when I'm exhausted during pregnancy.”

– Marina A.

86%

of customers with clogged pores reported
smaller and clearer pores*

“I have found THE ONE. The one skincare. This skincare is the top of the game”

– Fiona B.

*According to reviews submitted by customers on Trustpilot as of June 2025.

Effective, gentle results: reviews frequently note improvements in acne, redness, skin barrier health, and overall confidence often with no irritation or harsh adjustment phases.
Rapid, helpful customer support: many users report responses and resolutions within a single day. For example, one customer shared, “They immediately sent me a new set with a revised formula…” after their initial kit didn’t suit them.
Free mid-cycle reformulations: customers appreciate being able to adjust their skincare plan, especially during pregnancy or changes in skin sensitivity, without extra cost.

ANALYZE YOUR SKIN

What Do Curology Users Say?

Curology receives mixed reviews, with average ratings around 4.1 stars on Trustpilot. Users often highlight:

Effective for acne-prone skin, but may cause initial irritation, especially for sensitive skin or first-time prescription users.
Limited access to skincare providers for medically guided formulations, but response times can be slow.
Limited formula flexibility, with changes often requiring provider approval and taking weeks to process.

Both Y’OUR and Curology offer personalized skincare solutions, but their approaches and user experiences differ in key ways. Y’OUR products are best for those seeking a personalized, gentle routine that grows with your skin. Its benefits includes free refills, free reformulation, free shipping and free gifts. Their customer support is known for quick responses, and proactive check-ins with real-time expert support. Customers rate Y’OUR exceptionally high at 4.8/5 on Trustpilot for its consistency and results, compared to Curology at 4.1/5.

Overall, Y’OUR is the clear winner if you are looking for a smarter and well-rounded skincare system that offers sustainable results and excellent benefits.